Service Writer- Midas Granbury Job at Midas, Granbury, TX

cU1oK2FkSVlwdll3UjBISUZBSUdUaE1XUWc9PQ==
  • Midas
  • Granbury, TX

Job Description

Service Writer

A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling service/repairs/tires/etc. to customers, ordering parts, and contacting and completing the transaction with the customer. A Service Writer will use leadership and mentoring skills to drive the entire team towards timely and accurate estimates, higher quality repairs, and increased customer satisfaction.

Midas is one of the world's largest providers of automotive services offering brake, maintenance, tires, exhaust, and steering and suspension services at more than 2,000 franchised, licensed and company-owned Midas shops in 13 countries, including nearly 1,300 in the United States of America and Canada. The Midas Stephenville location is locally owned by a multi-store franchisee who has been serving the Stephenville and Granbury community for years.

Duties & Responsibilities

  • Compile accurate estimates and review them with customers. Keep the customer posted on vehicle status and order parts as needed.
  • Greet customers and answer phones in a professional and friendly manner.
  • Perform all office duties: cash out customers, post vendor invoices, properly handle all other paper flow in the office, open at the beginning of the day, close out at the end of the day.
  • Follow up with customers; call upcoming appointments, and call back customers for satisfaction.
  • Monitor and maintain office cleanliness and keep it to standard.
  • Rent, monitor, and maintain shop vehicles (clean, maintain, and repair).
  • Communicate with Management, Office Staff and/or Customers as needed.
  • Operate vehicles in a safe and responsible manner and interact with customers in a courteous and friendly manner. Must always promote positive customer relations by maintaining a professional appearance and demeanor in the shop.
  • Assist in maintaining shop and office appearance and safety standards.
  • Assist with inventory and stock.
  • Will be asked to shuttle customers, rent courtesy cars, and retrieve parts as needed.
  • Will be required to follow all company safety, procedure, and environmental rules.

Knowledge, Skills, and Abilities

  • High school diploma or equivalent required.
  • Valid driver's license required.
  • Strong customer service skills.
  • Strong verbal communication skills.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent standing and walking for long periods of time.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Ability to enter and locate information on computer.
  • Ability to visually verify information, often in small print.
  • Ability to safely operate a motor vehicle.

Benefits

  • Employees regularly scheduled for 5-day workweeks to promote work-life balance.
  • Six paid holidays per year.
  • Five paid vacation days per year after one year of employment, and ten paid vacation days per year after two years of employment.
  • Compensation provided to employees who attend eligible after-hours training/courses/certifications.
  • Free access to extensive online training catalogs for current employees.

Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Midas

Job Tags

Hourly pay, Work at office,

Similar Jobs

DAVRON LLC

Engineering Recruiter | Recruiting Account Executive (Will Train) Job at DAVRON LLC

 ...for growth and career advancement, particularly in the fields of staffing sales/account management and recruiting management. As an...  ...FRIENDLY Company Description DAVRON is a staffing and recruitment agency that specializes in identifying top talent for engineering,... 

Nightingale Nurses - Allied

Travel Radiology Technologist Job at Nightingale Nurses - Allied

 ...Job Description Nightingale Nurses - Allied is seeking a travel Radiology Technologist for a travel job in Hershey, Pennsylvania. Job Description & Requirements ~ Specialty: Radiology Technologist ~ Discipline: Allied Health Professional ~ Start Date: 11/... 

Continued Care Inc

Personal Care Assistant PCA Job at Continued Care Inc

Job Description Job Description PCAs needed in Cary and Fuquay Varina for morning assignments. Fuquay Varina - 3&1/2hrs a day, Monday to Friday. Cary - 4&1/2hrs a day, Saturday and Sunday. Both assignments can be combined to one assignment. Weekly pay. ...

Melinda Instal

Home Based Data Entry Clerk Job at Melinda Instal

Ez egy tvmunkban vgezhet lls. We are looking for a detail-oriented and efficient Home Based Data Entry Clerk to join our team at Melinda Instal. As a key player in the Construction industry, you will be responsible for accurately entering and updating data to ...

CESNA GROUP INC

US Customs Broker Job at CESNA GROUP INC

 ...Job Summary Join our growing team of trade professionals! We're looking for a knowledgeable and proactive Licensed U.S. Customs Broker who thrives in a fast-paced, international logistics environment. This position plays a critical role in ensuring shipments comply...