Job Description

Overview This is a full-time remote position that will sit within our 5 state footrpint of PA, NJ, MD, DE, VA A senior Retirement Plan Administrator is responsible for a complex book of business including plans with specialized processes and structures, monitoring retirement plan transactions and performing record keeping duties necessary to comply with regulatory reporting requirements. In addition to daily recordkeeping duties, tenured Administrators will be expected to help lead departmental initiatives, provide training and guidance to less tenured peers, and assist management with high priority internal and external events. Responsibilities Attend continuing education courses and seminars that focus on Compliance and Retirement Plan administration. Complete all assigned internal training courses by designated completion dates. Identify compliance issues related to assigned book of business elevate to the appropriate level of management. Ensure timely completion of annual testing. Complete and timely filing of all forms. Evaluate and respond to client and auditor requests within Fulton Financial Corporation and Fulton Financial Advisors policies and procedures, service standards and regulatory guidelines. Accountable for the timely and accurate delivery of administrative service to assigned clients. The position is responsible for coordinating all recordkeeping functions necessary to the delivery of administrative services to clients. Manage day to day operations for assigned clients. Respond to client, auditor, and Relationship Manager inquiries, research client issues, resolve service issues and errors and demonstrate proactive, solution based approach to client service. Coordinate and execute key client events. Processes conversions, reconversions, and plan terminations. Proactively manage account by setting appropriate expectations. Plan Enhancements and administrative changes. Processes complex transactions, such as fund swaps. Perform duties within established key performance indicators. Responsible for resolving client issues with internal departments. Effective team player willing to collaborate to achieve results. Present oral and written information in a clear, concise and organized manner. Maintain client files according to department and compliance standards, maintain logs to reflect current client information and data. Document and write follow up information summarizing sensitive client issues. Document plan issues and events in shared databases and tracking systems. Qualifications Education Bachelor Degree or the equivalent experience. Specialty: Relevant degree pertaining to the essential duties of this role. (Required) Experience 5 or more years Full service retirement plans. (Required) 5 or more years Proven communicating to groups and one to one written and oral. (Preferred) Other Duties as Assigned by Manager This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Benefits Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid ime off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank. Pay Transparency To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The salary range for this position is $67,100.00 - $111,800.00 annually. EEO Statement Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Fulton Bank

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