Job Description
IT Training and Technical Writing Specialist Primary Location: Indianapolis, Indiana V-Soft Consulting is currently hiring for an
IT Training and Technical Writing Specialist for our premier client in
Indianapolis, Indiana .
WHAT YOU'LL NEED: Technical Requirements and Certifications " Education and Experience " - Experience leading large-scale training development, execution, and documentation efforts at both a project and portfolio level: 10 Years.
- Experience leading training development and execution of large-scale process changes and software solution integrations with multiple business units: 10 Years.
- Experience and knowledge of change management principles, methodologies and tools: 5 Years.
- Familiarity with project management approaches, tools and phases of IT software development lifecycles: 10 Years.
Highly desired: - Experience with large-scale enterprise digital transformation / modernization efforts.
- State government / Indiana government experience.
Knowledge, Skills and Abilities " - Good understanding of large organization issues, structure, and business acumen.
- Organized with a natural inclination for planning strategy and tactics.
- Exceptional communication skills - both written and verbal.
- Able to work effectively at all levels in an organization.
- Ability to clearly articulate messages to a variety of audiences.
- Excellent active listening skills.
- Flexibility and adaptable; able to work in ambiguous situations.
- Ability to influence other and move toward a common vision or goal.
- Ability to establish and maintain strong relationship.
- Must be a team player and able to work collaboratively with and through others.
- Forward-looking with a holistic/systems view approach.
WHAT YOU'LL DO: Job Responsibilities: - Identify, analyze, and prepare risk mitigation tactics associated to training, in collaboration with the project manager(s) / PMO.
- Create actionable training development and execution deliverables that supports both the IT department, and business end-users: (training plans, train-the-trainer SOP, user guides, system interface and architecture, and other technical documentation support in collaboration with IT system owners, etc.).
- Identify key stakeholder talent who play a role in the organizations commitment to sustained training best practices.
- Evaluate and ensure user readiness.
- Apply a structured training development and execution methodology and lead IT project training/learning-related activities with our business units, leveraging this methodology.
- Collaborate with INDOT IT, Communications, and Business Units to align on an enterprise IT system training RACI and strategy.
- Complete training needs assessments across multiple areas.
- Proactively identify and manage anticipated resistance.
- Define and measure success metrics and monitor success of training that is developed.
Interested? Qualified candidates should send their resumes to
[email protected] V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call (844) 425-8425.
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Job Tags
Local area, Currently hiring,